DFTikum
The concept of defining an organisation
The model is a concept summarising the strategy, system and methods of an organisation, helping leaders and employees to understand how the organisation works, both as a whole and in detail.
The concept in brief
Along two sets of criteria, the concept sets out as a grid the questions worth thinking through in the operation of an organisation.
- One set of criteria comes from the threefold meaning of the word concept: strategy, system, method.
- The other comes from the directions of the Compass model: value creation, process operation, organisational operation, employees, leaders.
Reading the elements of the two sets of criteria together gives the specific questions, for example: What is the organisation’s strategy for running its processes? or What is the system for employees in the organisation?
It is worth starting the definition of the organisation with the value-creation strategy, because this sets the direction of its operation.
Figure
| Strategy | System | Methods | |
|---|---|---|---|
| Value creation | Value-creation strategy | The value-creation system | The methods of value creation |
| Organisational operation | Organisational strategy | The organisational system | The methods of organisational operation |
| Process operation | Process-operation strategy | The process system | The methods of process operation |
| Employees | Employee strategy | The system of employees | Employee methods |
| Leaders | Leadership strategy | The leadership system | Leadership methods |