DFTikum

The process model

The process model sets out systematically which elements are needed on the input side to define a given process, which outputs are produced at the end of the process, and which steps make up the process itself.

The concept in brief

  1. With the help of the model, a process can be planned through nine points.

  2. The questions concern the inputs, the expectations relating to them, the suppliers, the outputs, the expectations relating to them, the client, the steps of the process, the person planning it and the name of the process.

  3. There is no fixed way of filling in the process model; we can start at several points. We can start from the inputs available, from where we want to get to, or from designing the process itself, and then define outputs and look for inputs for it.

  4. The model is surrounded by the constant inputs, which do not change from process to process, that the leader provides as a framework for work.

  5. When planning a complex process, it is advisable to break it down into several sub-processes, fill in a separate process model for each, and then link them so that the output of the first process model becomes the input of the next sub-process, and so on, until every process has been fitted into the chain.

Figure

The process model · Redrawn from page 83 of the Book of Concepts; labels translated.

Related terms